Customer Experience & Product Interface Specialist – MinVerse Haptic 3D Controller
Montréal,
Canada
About MinVerse
MinVerse is redefining how people interact with 3D digital environments through advanced haptic input technology. Our platform bridges physical interaction and digital creation, enabling designers, developers, researchers, and creators to feel and manipulate virtual objects naturally and intuitively.
We are looking for a highly motivated, technically minded, and creative individual to serve as the critical interface between our customers and the MinVerse product design team.
Position Overview
This role combines elements of:
- customer engagement,
- product design feedback,
- UX thinking,
- technical problem solving,
- gaming interaction insight,
- and market awareness.
You will work directly with users, developers, designers, and internal engineering teams to help shape the future of haptic 3D interaction.
The ideal candidate thrives in a fast-moving startup environment and enjoys translating customer needs into meaningful product improvements and engaging user experiences.
Key Responsibilities
- Act as the primary interface between customers and the MinVerse product/design teams
- Gather, analyze, and communicate customer feedback into actionable product insights
- Help refine user interaction workflows and overall UX for haptic-enabled applications
- Collaborate with engineering and industrial design teams on usability improvements
- Assist in testing and evaluating new features, prototypes, and interaction concepts
- Support demonstrations, customer onboarding, and technical product presentations
- Contribute to product messaging, positioning, and go-to-market initiatives
- Work with gaming, 3D creation, XR, and simulation workflows to evaluate user experiences
- Help develop documentation, tutorials, workflow examples, and creative user content
- Use AI productivity tools and LLM platforms to accelerate workflows, communication, research, and ideation
Required Qualifications
- 3–5 years of professional experience in one or more of the following:
- - UX/UI Design
- - Graphical Design
- - Interactive Media
- - Technical Product Support
- - Game Design
- - Human-Computer Interaction
- - Creative Technology
- Strong problem-solving and analytical skills
- Technical aptitude and ability to communicate effectively with engineering teams
- Experience with user-centered design principles and interaction workflows
- Strong communication and presentation skills
- Positive, energetic, and collaborative mindset
- Comfortable working in a startup environment with evolving priorities
- Passion for emerging technologies, 3D interaction, gaming, robotics, XR, or haptics
Preferred Skills
- Background in game design or real-time interactive systems
- Experience with 3D tools or engines such as:
- - Unity
- - Unreal Engine
- - Blender
- - CAD or digital sculpting platforms
- Familiarity with haptics, spatial computing, XR, or simulation technologies
- Experience using AI tools and LLM platforms such as:
- - Claude AI
- - ChatGPT
- - GitHub Copilot
- - AI-assisted design or workflow tools
- Marketing awareness and an instinct for customer engagement and storytelling
- Ability to bridge technical and non-technical conversations effectively
What Success Looks Like
- Customers feel heard, supported, and excited about the MinVerse experience
- Product teams receive clear and valuable user feedback
- UX and interaction quality continuously improve
- Creative workflows become more intuitive and engaging
- MinVerse develops a strong and enthusiastic user community
Our Product
Why Join Us
- Help shape the future of haptic interaction and spatial computing
- Work closely with cutting-edge hardware and software technologies
- Join a passionate startup team building next-generation human-machine interfaces
- Opportunity for broad impact across product, UX, customer success, and innovation
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
